Construct and implement customer success plans, driving customer value realization Manage customer metrics , including usage data, health indicators, and renewal dates in alignment with objectives Evaluate product and portal adoption maturity level and address roadblocks leveraging digital marketing slicks, adoption articles and other templates Build value based relations

Telephone based Account Management of existing customer base. Must be able to formulate solutions and present persuasively and effectively while linking benefits to the client's business objectives and needs. Working to set sales targets maintaining call rate, revenue and talk time levels you will overcome objections confidently, making the most of every opportunity and w

Develop, plan and manage implementation of activities for highly complex projects/programs for external/internal customers. Accountable for timely project completion and delivery. Analyzes work plans and schedules. Responsible for resource requirements/allocation. Develops project progress and status reports. Coordinate and facilitate project meetings. Develop and distrib

Lumen's U.S. based internship program is a 10 week, fast paced and exciting opportunity to gain professional experience within your field of study and career interest. Interns will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Lumen work projects.In addition, interns will connect